Frequently asked questions
Business hours:
Orders are processed and fulfilled Monday through Friday.
Orders are dropped off at the post office on Mondays, Wednesdays, and Fridays.
Thank you for your patience and support!
RETURNS:
Unfortunately, due to the nature of our items, all sales are final. Our goal at Muse of Junk is for every customer to be happy and satisfied with their purchase. If this isn't the case, let us know immediately and we'll do our best to work with you to make it right!
PROCESSING ORDERS:
Every order is intentionally and thoughtfully packed! Please allow up to 3–4 business days and up to 5-7 days on launch day orders for processing and packing.
At Muse of Junk, we always strive to work quickly and ship your order as soon as possible. Once your order has shipped, you will receive an email with tracking.
SHIPPING:
Delivery can take up to 2–7 business days, depending on your location. Once your order has shipped, it will be out of our control. However, if there is any issues with the carrier, we will always be willing to look into the issue and try to resolve the issue the best we can!
Shipping cost:
Shipping will always be a flat rate of $6.00 USD unless otherwise stated on website.
Orders over $50.00 USD will always have free shipping available!